Insurer quality profile · NAIC 21113
UNITED STATES FIRE INSURANCE COMPANY
Group: FAIRFAX FIN GRP
Original
Is UNITED STATES FIRE INSURANCE COMPANY reputable?
Based on Texas DOI complaint data for 2025, UNITED STATES FIRE INSURANCE COMPANY shows 0.75 confirmed complaints per 1,000 Texas policies in force — a below-average complaint rate in this data. This is a Texas-only complaint rate, not a national verdict.
California market: $752,433,352 in direct premiums written , 81.5% direct loss ratio (DERIVED).
Treasury C570 surety certified (federal bonds only).
This page informs — it does not rank or recommend. Verify the license at your state Department of Insurance before purchasing.
What the complaint rate means
The complaints-per-1,000-policies figure shows how many confirmed complaints UNITED STATES FIRE INSURANCE COMPANY received for every 1,000 Texas policies in force in 2025. It is computed by dividing the confirmed complaint count by the policies-in-force count and multiplying by 1,000. Only carriers with at least 1,000 policies in force are shown this figure, to exclude small-book noise.
UNITED STATES FIRE INSURANCE COMPANY's rate is 0.749 per 1,000 policies (across Accident and Health, Automobile, Workers' Compensation) — a below-average complaint rate in this data.
This is not a verdict. A higher rate can reflect product mix, policyholder demographics, or the lines the carrier writes — not only claims handling quality. It reflects TX-filed complaints only. Use it as one data point alongside your state DOI and the NAIC Consumer Insurance Search.
Lines covered in this complaint data: Accident and Health, Automobile, Workers' Compensation.
What the California loss ratio means
The California direct loss ratio (81.5%) is direct losses incurred divided by direct premiums earned — a measure of what fraction of premium revenue the carrier paid out in claims in California. Atlas Commons computes this from CA DOI Market Share Report figures; the CA DOI publishes the component figures, not this ratio.
A ratio below 100% means the carrier paid less in claims than it collected in premium. Above 100% means it paid more. Neither is "good" or "bad" without knowing the product mix, year, and market conditions — use it as one data point alongside other sources.
Treasury C570 Surety Certification
UNITED STATES FIRE INSURANCE COMPANY is listed on the U.S. Treasury Circular 570, meaning the Secretary of the Treasury has certified it to write surety bonds on federal contracts. Surety certification applies only to federal bonds — it says nothing about this carrier's quality for health, auto, homeowners, or other lines. Verify at fiscal.treasury.gov.
Lines written in California
ALLIED LINES, COMMERCIAL AUTO LIABILITY, COMMERCIAL AUTO PHYSICAL DAMAGE, COMMERCIAL MULTIPLE PERIL (LIABILITY), COMMERCIAL MULTIPLE PERIL (NON-LIABILITY), CREDIT, EARTHQUAKE, FIDELITY, FIRE, INLAND MARINE, OTHER HEALTH, OTHER LIABILITY CLAIMS MADE, OTHER LIABILITY OCCURRENCE, PET INSURANCE PLANS, PRIVATE FLOOD, PRODUCTS LIABILITY OCCURRENCE, SURETY, TOTALS, WORKERS' COMPENSATION
Frequently asked questions
How many complaints does UNITED STATES FIRE INSURANCE COMPANY have?
In 2025, the Texas DOI complaint data records 4 confirmed complaints for UNITED STATES FIRE INSURANCE COMPANY (NAIC 21113) across Accident and Health, Automobile, Workers' Compensation. Based on 5,340 Texas policies in force, the complaint rate is 0.749 confirmed complaints per 1,000 policies. This reflects Texas-filed complaints only and is not a national figure.
What does a complaint rate of 0.75 per 1,000 policies mean for UNITED STATES FIRE INSURANCE COMPANY?
A rate of 0.749 means that in 2025, UNITED STATES FIRE INSURANCE COMPANY received 0.749 confirmed complaints for every 1,000 Texas policies in force. Lower is generally better, but this figure reflects Texas-filed complaints only. Product mix, the types of policies sold, and how customers file complaints all affect this number. It is a data point — not a verdict or a ranking.
Is UNITED STATES FIRE INSURANCE COMPANY Treasury C570 certified for surety bonds?
Yes. UNITED STATES FIRE INSURANCE COMPANY (NAIC 21113) is listed on the U.S. Treasury Circular 570, meaning the Secretary of the Treasury has certified it to write surety bonds on federal contracts. Surety certification applies only to federal bonds — it says nothing about this carrier's quality for health, auto, homeowners, or other lines.
How do I verify UNITED STATES FIRE INSURANCE COMPANY's license or file a complaint?
To verify a carrier's license, contact your state Department of Insurance — each state has its own licensing database. For complaints, file with your state DOI (not with Coverage Atlas). You can also look up UNITED STATES FIRE INSURANCE COMPANY (NAIC 21113) directly at the NAIC Consumer Insurance Search (https://eapps.naic.org/cis/).
How much insurance does UNITED STATES FIRE INSURANCE COMPANY write in California?
Per the California DOI Market Share Report, UNITED STATES FIRE INSURANCE COMPANY (NAIC 21113) wrote $752,433,352 in California direct premiums across ALLIED LINES, COMMERCIAL AUTO LIABILITY, COMMERCIAL AUTO PHYSICAL DAMAGE, COMMERCIAL MULTIPLE PERIL (LIABILITY), COMMERCIAL MULTIPLE PERIL (NON-LIABILITY), CREDIT, EARTHQUAKE, FIDELITY, FIRE, INLAND MARINE, OTHER HEALTH, OTHER LIABILITY CLAIMS MADE, OTHER LIABILITY OCCURRENCE, PET INSURANCE PLANS, PRIVATE FLOOD, PRODUCTS LIABILITY OCCURRENCE, SURETY, TOTALS, WORKERS' COMPENSATION. The California direct loss ratio — direct losses incurred divided by direct premiums earned, computed by Atlas Commons from CA DOI figures — is 81.5%.
What to do next
- Verify the license: before purchasing from any carrier, confirm it is licensed in your state at your state Department of Insurance website.
- File a complaint: if you have an unresolved issue with this carrier, file a complaint with your state DOI — not with Coverage Atlas. State DOIs are the legal authority.
- Look up complaint data yourself: the NAIC Consumer Insurance Search lets you look up any licensed carrier by NAIC code (21113).
- Texas policyholders: complaint data sourced from the Texas Department of Insurance.
- Federal bonds: verify surety authorization at fiscal.treasury.gov.
RECORDED — complaint counts, policies in force, surety certification, and CA direct premium written are reported figures from named authorities (Texas DOI / NAIC, Treasury C570, CA DOI). DERIVED — the complaints-per-1,000-policies rate and CA loss ratio are Atlas Commons computations over those reported figures — not published by the source authority.
This profile informs and compares — it does not rank, certify, or advise. To verify a carrier's license or file a complaint, contact your state Department of Insurance. Data generated June 24, 2026.
Machine-readable: JSON-LD · Markdown · Sources: Texas DOI complaints · CA DOI market share · Treasury C570 · NAIC CIS