Insurer quality profile · NAIC 37648
PERMANENT GENERAL ASSURANCE CORPORATION
Group: SENTRY INS GRP
Is PERMANENT GENERAL ASSURANCE CORPORATION reputable?
The Texas DOI data records 1 confirmed complaint in 2025 for PERMANENT GENERAL ASSURANCE CORPORATION. A per-policy rate is not available for this carrier.
California market: $238,467,764 in direct premiums written , 59.9% direct loss ratio (DERIVED).
This page informs — it does not rank or recommend. Verify the license at your state Department of Insurance before purchasing.
What the California loss ratio means
The California direct loss ratio (59.9%) is direct losses incurred divided by direct premiums earned — a measure of what fraction of premium revenue the carrier paid out in claims in California. Atlas Commons computes this from CA DOI Market Share Report figures; the CA DOI publishes the component figures, not this ratio.
A ratio below 100% means the carrier paid less in claims than it collected in premium. Above 100% means it paid more. Neither is "good" or "bad" without knowing the product mix, year, and market conditions — use it as one data point alongside other sources.
Treasury C570 Surety Certification
PERMANENT GENERAL ASSURANCE CORPORATION is NOT listed on the U.S. Treasury Circular 570 as a certified surety company. Surety certification applies only to federal bonds — it says nothing about this carrier's quality for health, auto, homeowners, or other lines. Verify at fiscal.treasury.gov.
Lines written in California
PRIVATE PASSENGER AUTO LIABILITY, PRIVATE PASSENGER AUTO NO-FAULT, PRIVATE PASSENGER AUTO PHYSICAL DAMAGE, TOTALS
Frequently asked questions
How many complaints does PERMANENT GENERAL ASSURANCE CORPORATION have?
In 2025, the TX DOI / NAIC complaint data records 1 confirmed complaint for PERMANENT GENERAL ASSURANCE CORPORATION (NAIC 37648). A per-policy rate is not available (insufficient policy-count data for this carrier).
Is PERMANENT GENERAL ASSURANCE CORPORATION Treasury C570 certified for surety bonds?
No. PERMANENT GENERAL ASSURANCE CORPORATION (NAIC 37648) is NOT listed on the U.S. Treasury Circular 570. Surety certification applies only to federal contract bonds — most personal-lines carriers are not on this list.
How do I verify PERMANENT GENERAL ASSURANCE CORPORATION's license or file a complaint?
To verify a carrier's license, contact your state Department of Insurance — each state has its own licensing database. For complaints, file with your state DOI (not with Coverage Atlas). You can also look up PERMANENT GENERAL ASSURANCE CORPORATION (NAIC 37648) directly at the NAIC Consumer Insurance Search (https://eapps.naic.org/cis/).
How much insurance does PERMANENT GENERAL ASSURANCE CORPORATION write in California?
Per the California DOI Market Share Report, PERMANENT GENERAL ASSURANCE CORPORATION (NAIC 37648) wrote $238,467,764 in California direct premiums across PRIVATE PASSENGER AUTO LIABILITY, PRIVATE PASSENGER AUTO NO-FAULT, PRIVATE PASSENGER AUTO PHYSICAL DAMAGE, TOTALS. The California direct loss ratio — direct losses incurred divided by direct premiums earned, computed by Atlas Commons from CA DOI figures — is 59.9%.
What to do next
- Verify the license: before purchasing from any carrier, confirm it is licensed in your state at your state Department of Insurance website.
- File a complaint: if you have an unresolved issue with this carrier, file a complaint with your state DOI — not with Coverage Atlas. State DOIs are the legal authority.
- Look up complaint data yourself: the NAIC Consumer Insurance Search lets you look up any licensed carrier by NAIC code (37648).
- Texas policyholders: complaint data sourced from the Texas Department of Insurance.
RECORDED — complaint counts, policies in force, surety certification, and CA direct premium written are reported figures from named authorities (Texas DOI / NAIC, Treasury C570, CA DOI). DERIVED — the complaints-per-1,000-policies rate and CA loss ratio are Atlas Commons computations over those reported figures — not published by the source authority.
This profile informs and compares — it does not rank, certify, or advise. To verify a carrier's license or file a complaint, contact your state Department of Insurance. Data generated June 24, 2026.
Machine-readable: JSON-LD · Markdown · Sources: Texas DOI complaints · CA DOI market share · Treasury C570 · NAIC CIS